| Frequently
Asked Questions Over
the years we have come to recognize the concerns of our valued customers. To provide
you with the best information on our Company, some frequently asked questions
and their answers are presented below. Q:
Do you sub-contract out any of your jobs? A:
NO. All work on every one of our jobs is performed by Springfield employees under
the direction of Springfield supervisors. We are a family-owned and -operated
hometown business with long-time employees. Most of our employees were born and
raised right here in Northern Virginia. We wouldn't dream of trusting your exterior
services projects to anyone else. Q:
Do you provide any services besides roofing? A:
Yes, Springfield Roofing, Siding, and Windows offers a full complement of services
for repairing or upgrading your home or business. We provide expert installation
of roofing, siding, windows, gutters, and skylights. We use only the finest available
materials -- the finest wood, vinyl, and aluminum products that will provide you
with lasting value. Q:
Do you guarantee your work? A:
Yes, our guarantees are the best in the business! In addition to the factory guarantee
on materials, we offer a minimum 5-year guarantee on ALL OUR WORK! Our 10-year
shingle roof guarantee is twice that of most of our competitors, and we guarantee
commercial roofs up to 20 years. Q:
What kind of cleanup do you provide? A:
At the end of each workday we perform basic cleanup so that you won't have a mess
to deal with. When we have finished a job, we magnet-sweep the area to remove
all nails and other debris; then we perform meticulous cleanup to your satisfaction.
While we are working we cover your shrubs and plants to protect them. Q:
Do you have liability insurance and workmen's compensation coverage? A:
We are fully covered by liability insurance and workmen's compensation. Our coverage
protects our customers and employees in the unlikely event of any accidental damage
or injury. We are covered by an "A+"-rated insurer for more than $3 million of
total liability coverage. Q:
Can you provide references: A:
All of our customers are satisfied customers. We have literally
thousands of satisfied customers who are happy to recommend us. References will
be provided on request - just ask! |